Raghavendra Sridhar
Judge
All awards
Excellence in Customer Service Awards
Celebrating Those on the Frontline of Satisfaction
In-Person EventDinner Event
2027 Edition
Scale of Awards
International Awards
Entry Fee
To be confirmed
Prizegiving
Event Ceremony
Entries Close
Fri Mar 5, 2027 (4 months, 21 days)
Organiser
Business Intelligence Group
About This Award
The Excellence in Customer Service Award program celebrates the organizations, products and individuals winning in two ways: supporting their own customers and developing the tools to help others find success.
It costs 600% more to attract a new customer than it does to retain one. Customers who engage with or purchase your product or service at least three times are twice as likely to remain loyal customers. Companies who value quality customer service programs see upwards of 90% retention rates. We could go and on.
In short, the value of customer service is no secret. Doing it well is also not an easy feat. So our Excellence in Customer Service Award aims to recognize the organizations that are making their customer experience a priority, as well as the innovative tools and solutions in the marketplace that are making it easier for them to do it.
Awards Profile
Scale of Awards: International Awards
Location of Awards: Worldwide
Accepting Entries From: Worldwide
Industries: All Industries
Awards Types: Customer Experience, Customer Service
Website and contact details
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Entry Timeline
2027 Edition
Entries Open
Usually in January
Last recorded: Tue 6 Jan 2026
Entries Close
Fri Mar 5, 2027 (4 months, 21 days)
Finalists Announced
To be confirmed
Winners Announced
Usually in April
Categories, results and pricing
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2026 Edition
Judges
Adriana Rivas
BIGWISE CORP · Judge
Rahul Rathi
MICROSOFT COROPORATION · Judge
Santosh Kikkeri
JP MORGAN CHASE · Judge
Vibha Negi
Judge
Jasanup Singh Randhawa
Judge
Vinesh Peringat
APPLE · Judge
Ravi Kumar Amaresam
MINISOFT TECHNOLOGIES · Judge
Thiago Soares
STERE INC. · Judge
Svetlana Stotskaya
INDEPENDENT CONSULTANT · Judge
Rohit Muthyala
ZOOMINFO TECHNOLOGIES LLC · Judge
Nagaswetha Modupalli
MARYLAND ADMINISTRATIVE OFFICE OF THE COURTS · Judge
Lekshmi Nair
FISCAL OX CLOUD PVT LTD · Judge
Sanjay Kumar Das
ACCENTURE · Judge
Jemshit Iskanderov
PAYPAL · Judge
Deval Gavadia
AMAZON · Judge
Pradeep Narayan
EY · Judge
Anaswara Thekkan Rajan
T-MOBILE INC · Judge
Santhoshkumar Srinivasan
Judge
Noufal Mohamed Basheer
PEPSICO · Judge
Rajesh Lingam
ADOBE INC · Judge
Anant Agarwal
SALESFORCE · Judge
Navneet Kumar Tyagi
FINANCE OF AMERICA · Judge
Sarvesh Gupta
ORACLE · Judge
Sai Rupesh Kagga
SANQUEST INC. · Judge
Anshul Gandhi
APPLE · Judge
Koteswara Rao Chirumamilla
ALBERTSONS · Judge
Vamsikrishna Anumolu
ICROSSING INC (A HEARST COMAPANY) · Judge
Sridhar Reddy Anumandla
META · Judge
Veera Venkata Ramana Murthy Bokka
GENESIS 10 · Judge
Ritesh Gupta
NORDIC NATURALS INC · Judge
Srinivasan Narayanan
MILWAUKEE ELECTRIC TOOL CORP · Judge
Malya Jain
META · Judge
Venkatesan Thirumalai
JPMC · Judge
Mubaraq Ashimolowo
AIMS GENERAL CONTRACTING LLC · Judge
Gokulram Krishnan
EY · Judge
Aniket Abhishek Soni
COGNIZANT TECHNOLOGY SOLUTIONS · Judge
Amit Chaudhary
AMAZON WEB SERVICES · Judge
Mayuresh Kulkarni
ADOBE · Judge
Madhuri Latha Gondi
CARNIVAL CRUISE LINE · Judge
Hardik Panchal
WORLDEST EXPORTS · Judge
Vidya Rajasekhara Reddy Tetala
ELEVANCE HEALTH · Judge
Priyank Jain
META PLATFORMS INC · Judge
Aditya Sunchu
ROOMS TO GO · Judge
Aravind Chinnaraju
THE POKEMON INTERNATIONAL COMPANY · Judge
Laxman Khandagale
INTERCONTINENTAL EXCHANGE · Judge
Rama Krishna Kumar Lingamgunta
CIGNA EVERNORTH SERVICES INC · Judge
Jay Goradia
AWS · Judge
Prathap Raghavan
SANTANDER CONSUMER USA · Judge
Ravi Prakash Singh
MOTOROLA SOLUTIONS INC · Judge
Rajdeep Mazumder
HSBC · Judge
Swetha Sistla
INFOSYS LTD · Judge
Manjunath Patil
ORACLE · Judge
Suresh Sadhu
CASTLETON COMMODITIES INTERNATIONAL · Judge
Abhik Sengupta
Judge
Shravankumar Chandrasekaran
MARSH MCLENNAN · Judge
Brij Mohan
LPL FINANCIAL · Judge
Prasath Chetty Pandurangan
GAINWELL TECHNOLOGIES · Judge
Riazullah Khan
FOX CORPORATION · Judge
Shibaji Chandra
SAP AMERICA · Judge
Anchal Gautam
BLICK ART MATERIALS · Judge
Prem Kumar Gadhanki
CAPITAL ONE · Judge
Brasanna Shanmugam
WARNER BROS DISCOVERY · Judge
KARTHIKEYAN RAMDASS
SALESFORCE · Judge
Sadath Ali Syed
AMAZON WEB SERVICES · Judge
Ivan Dzmitryievich
PRODUCTIVITY APPS · Judge
Abhijit Choudhary
ADP · Judge
Abhilash Rao Mesala
META · Judge
Rajiv Gupta
AMAZON WEB SERVICES · Judge
Mohit Shrivastava
SWITCH · Judge
Venubabu Paruchuri
FIS MANAGEMENT SERVICES LLC · Judge
Sati Boyajyan
THE FLETCHER SCHOOL, TUFTS UNIVERSITY · Judge
Navin Chhibber
INFINITY TECH GROUP INC · Judge
Kishore Hebbar
INTERCONTINENTAL EXCHANGE · Judge
Florence Olinmah
BANK OF AMERICA · Judge
Disha Bhardwaj
MEDALLIA · Judge
Venkata Kondepati
ASCENTT · Judge
Ravikumar Chandragiri
DOMINION ENERGY · Judge
Balachandar Ramalingam
HNI CORPORATION · Judge
Ajita Kanchivakam Ananth
GOOGLE · Judge
Shiva Kumar Vuppala
Judge
Indu Unni
ELECTRONIC ARTS (EA) · Judge
Dhanveer Nambiar
STEALTH STARTUP · Judge
Rambabu Tangirala
PYRAMID CONSULTING INC · Judge
Jatin Joshi
U.S. BANK · Judge
Ayoola Afolabi
BARCLAYS BANK · Judge
Ajay Pandey
FINANCIAL TECHNOLOGY · Judge
Venkata Santosh Sajjan Alla
AMAZON WEB SERVICES · Judge
Sandeep Dommari
PING IDENTITY · Judge
Anshul Bansal
ACCENTURE · Judge
Vara Imandi
SALESFORCE · Judge
Babul Bansal
BELL CANADA · Judge
Paul Praveen Kumar Ashok
HOUSTON ISD · Judge
Jasdeep Singh Bhalla
GODADDY · Judge
Sreeja Vallamulla
OBVIOUSLY AI, INC · Judge
Subbarao Pydikondala
DOCUSIGN · Judge
Tirumala Ashish Kumar Manne
OPTUM · Judge
Ranveer Potel
ORACLE · Judge
Madhu Babu Amarappalli
DELOITTE CONSULTING LLC · Judge
Criteria, guidance and resources
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