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Gulf Customer Experience Awards

Gulf Customer Experience Awards

Love your customer, love yourself.

In-Person EventDinner Event

Gulf Customer Experience Awards 2027 Edition

Scale of Awards

National Awards

Entry Fee

To be confirmed

Prizegiving

Event Ceremony

Presentation Location

5-star hotel (TBC), Dubai, United Arab Emirates

Entries Close

Wed Dec 30, 2026 (11 weeks, 2 days)

Presentation Date

Thu 15 Apr 2027 (6 months, 3 days)

Organiser

Awards International

About This Award

The Gulf Customer Experience Awards (GCXA) is the ultimate accolade in CX in the region, celebrating organisations that put customers at the heart of their business.

Founded in 2015, GCXA is the longest standing celebration of customer excellence in the GCC. They are honoured to have contributed to the advancement of CX and the economy of the region for the last ten years.

UK Customer Experience Awards (UKCXA) was in London in 2009. They have been recognising businesses for CX excellence for 16 years!

Awards International is recognised for the most robust transparent judging process, setting the gold standard for awards around the world.

They are global partners with Cranfield School of Management, and CXPA (of America).

Enter GCXA™ for your chance to shine, generate amazing PR and elevate your organisation.

Awards Profile

Scale of Awards: National Awards
Location of Awards: Middle East
Accepting Entries From: Middle East
Industries: All Industries
Awards Types: Contact Centre, Customer Experience, Customer Service, Employee Engagement, Employee Experience, SME

Website and contact details

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Entry Timeline

Gulf Customer Experience Awards 2027 Edition

Entries Open

Usually in July

Last recorded: Tue 8 Jul 2025

Entries Close

Wed Dec 30, 2026 (11 weeks, 2 days)

Finalists Announced

Thu 14 Jan 2027 (3 months, 2 days)

Winners Announced

Thu 15 Apr 2027 (6 months, 3 days)

Ceremony

Thu 15 Apr 2027 (6 months, 3 days)

5-star hotel (TBC), Dubai, United Arab Emirates

Categories, results and pricing

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Current Programme Edition

Organisers

Ikrimah Fuqha

Awards Consultant · Awards International · Organiser contact

Filip Lampic

Judge Consultant Lead · Awards International · Organiser contact

Criteria, guidance and resources

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Gulf Customer Experience Awards | AwardsApp