International Customer Experience Awards (ICXA)

Recognising initiatives from any organisation: public or private, SMEs or large corporations, B2B and B2C who have done great work to improve the customer experience.

This year's International Customer Experience Awards® has 26 categories, each celebrating a particular aspect of CX excellence.

The categories are divided into four main sections:

• CX Classics

• CX Spotlight

• EX Spotlight

• CX Professionals

Each company can enter up to 10 categories, with one or multiple initiatives.

There are plenty of reasons to enter:

• Incredible opportunities for brand placement.

• Excellent networking potential with CX professionals and judges from a wide selection of industries.

• A select audience of high-ranking decision-makers and long-standing professionals.

• Specific occasions designed for networking, such as a conference on the day of the Ceremony and open presentations on the Finals.

• Chance to see what world-leading companies are up to and their current needs.